Although we are an organisation as diverse as Namibia itself, we achieve unity through the Bank's Code of Conduct which informs our behaviour as a bank and as individuals. By noting the 10 points in our Code of Conduct we provide a basis for our stakeholders to meaningfully assess our intent, decisions and activities.

1. We do what is best for our Bank, Namibia and our planet.
2. We treat others as we want to be treated by them, the golden rule.
3. We abide by the values, policies and procedures of the laws of our country and the universal human principles of all that is good and just.
4. We are honest, reliable, fair and open in everything we say, write and do and accept responsibility for the consequences.
5. We value and respect the diversity of beliefs, cultures, convictions and habits of the people of our bank and the country in which we operate.
6. We protect our Bank’s assets, information and reputation.
7. We disclose any real or perceived situation where our private interests or the interests of a member of our immediate or extended family or other person close to us may interfere with the interests of our Bank.
8. We do not give or receive gifts or benefits in contravention of the policies of our Bank and no gift, irrespective of value, should influence our business decisions.
9. We seek new, better and more innovative ways to do our work and do it to the utmost of our abilities.
10. We do not remain silent in the face of dishonesty, malice, disrespect, intolerance or injustice.